Protecting Your Personal Privacy
We are committed to safeguarding the privacy of our website visitors ; this policy sets out how we will treat your personal information. You can visit the website without disclosing any information about yourself. We do not collect personal identifying information when you access the website homepage and browse the website without disclosing your personal data (except cookies; see below under “Cookies”)
- What Information do we collect?
We collect data about patients who use our services that is relevant to their healthcare and that allows Weston Dental Centre to deliver its services to our patients. We process personal information about patients, customers, suppliers and employees.
The types of data we may collect are listed below and we will only use that data in ways relevant to carrying out legitimate purposes and functions and in a way that is not detrimental to the interests of our patients and employees. Weston Dental Centre will take particular care in the collection and storage of any personal sensitive data. Everyone working with Weston Dental Centre has a legal duty to keep information about you confidential. Similarly, anyone who receives information from us has a legal duty to keep it confidential.
Model publication scheme:
Guide to information provided by NHS dentists under the model publication scheme https://www.england.nhs.uk/contact-us/pub-scheme/ see more for details
Collection of data:
The dental professionals caring for you keep records about your health and any treatment and care you receive from our practice. These records help to ensure that you receive the best possible care. These may be written down in paper records or help on computer. These records may include:
- Basic details about you such as name, address, date of birth, next of kin etc.
- Contact we have had with you such as appointments
- Note and reports about your health, treatment and care
- Results of x-rays
- Relevant information from people who care for you and know you well such as health professionals and relatives
- Financial information for payment of any treatments
It is essential that your details are accurate and up to date. Always check that your personal details are correct when you visit us and please inform us of any changes as soon as possible.
How your personal information is used:
Your records are used to direct, manage and deliver the care you receive to ensure that:
- The dental professionals involved in your care have accurate and up to date information to assess your oral health and decide on the most appropriate care for you.
- Healthcare professionals have the information they need to be able to assess and improve the quality and type of care you receive
- Your concerns can be properly investigate if a complaint is raised.
- Appropriate information is available if you see another dental professional, or are referred to a specialist.
Weston Dental Centre may disclose your personal information to third parties:
- In the event that we sell or buy any business assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Weston Dental Centre or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use , and other agreements; or to protect the rights, property, or safety of Weston Dental Centre, our customers, or others.This includes exchanging information with other companies and organisations for the purpose of fraud prevention and credit risk reduction.
Your rights:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting the data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at:
Weston Dental Centre
1 Cresta Drive
Weston Village
Runcorn,
Cheshire.
WA7 4RS
Our site may, from time-to-time, contain links to and from the website to affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information:
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request should be in writing to Mrs. K Biddlecombe, Practice Manager, Weston Dental Centre, 1 Cresta Drive, Weston Village, Runcorn, Cheshire. WA7 4RS.
Changes to our privacy policy:
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate and displayed in the surgery waiting room.
- Cookies
When you visit this site we may send “cookies” to your computer primarily to enhance your on-line experience “Cookies” are files which can identify you as a unique viewer and store your personal preferences as well as technical information. On their own, cookies do not contain or reveal any personal information. However, if you choose to furnish the site with personal information, this information
- Using you personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
- Enable your use of the services available on the website;
- Send you general (non-marketing) communications
- Send you email notifications
- Send you text reminders
- Deal with enquiries and complaints made by or about you relating to the website; and
- We will not provide your personal information to any third parties for the purpose of direct marketing.
- Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
- To the extent that we are required to do so by law;
- In connection with any legal proceedings or prospective legal proceedings;
- In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk):
Except as provided in this privacy policy, we will not provide your information to third parties.
- Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password-and firewall-protected servers) All electronic transactions you make to or receive from us will be encrypted (using TSL technology).
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
- Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
- Your rights
You may instruct is to provide you with any personal information we hold about you.
- Third party websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
- Updating information
Please let us know if the personal information which we hold about needs to be corrected or updated
- Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write us or email reception@westondental.co.uk